Call Center Services - To Meet All Your Needs

Call Center Services are much more than answering the phone or taking an order. At CP-360, we take the time to understand your business goals and then utilize our proven industry-specific call center experience to develop a customized solution that will help your company succeed. We strive to be a seamless extension of your company to your customers.

Telemarketing and Sales

We combine expert B2B and B2C sales experience with superior operational processes, reliable technology and proven results. 

Sales Support

We support your sales goals for referrals and sales pipeline with qualified leads and reducing sales leakages.

Retention Programs

We will work with your customer data and design a program to delight and retain your customers.

Customer Service

We understand the importance of your brand and building customer loyalty to increase growth. 

Back Office Processing

We can help our clients to identify the Back Office processes that are candidates for out-sourcing

Collection Management

Unlocking Your Recovery Potential – by engaging high risk customers early with a positive approach.

Whether your requirements are simple or complex; requires 5 or 100 agents, or customer service specialists and/or Interactive Voice Response (IVR) applications, we will develop flexible solutions in order to provide cost effective results for your company.

With the  CP-360 cost model, you can drive the following benefits for your organization such as converting fixed costs into variable costs, creating a reliable and scalable 24/7/365 presence and gaining a metrics-based business insight.

Other Value Added Services

Our Offering

CP-360 also provide customized value added services with high-quality solutions including analytics:
  • Fundraising
  • Customer Surveys
  • Technical and Logistics support
  • Warranty and After-Sales support
  • Reservations and registrations
  • Customer survey
  • Social media customer service



Your Goals

  • CP-360 also provide customized value added services with high-quality solutions including analytic for our customers, we will play a key role in building brand loyalty that helps drive revenue for our clients.  

The CP-360 Difference

  • We’re affordable and among the best in the world at what we do. 
  • We work with other clients to identify new services that can deliver value to end-customers and drive additional revenues